Travel in a group

With Air France/KLM, groups benefit from preferred fares and a tailor-made service: whether it be for tourism, business, sports or cultural purposes.

Starting from 10 people…

Air France/KLM offers specific services to help you organize a group travel. A "group" is composed of at least 10 people who travel together on the same flight, on the outbound as well as inbound flights.

Dedicated team and services

Air France/KLM has a dedicated team to deal with the organization of group travels. Knowing well the specific needs for this kind of travel, the team is at your disposal to offer a personal service and lots of destinations.

Booking a "group"

Send a request

Please send us a request via e-mail indicating the approximate number of passengers, the destination and the dates of travel. E-mail:

Get a quote

According to your request we'll look for a travel with the best price and we'll provide you a detailed quote.

Assign a contract

When the group travel is confirmed you will receive a Group Sales Agreement with details of your travel along with the conditions regarding cancellations and payment deadlines. The agreement will come into force only after a duly signed copy of this document is sent to the Group department.

Get your tickets

We can arrange ticket issuance for non-IATA travel agencies and/or private customers.

An easy procedure

Organizing a group travel is not always a simple thing. The more the travellers, the more specific requests. And unexpected events can be countless…

To help your task, we offer you greater flexibility:
  • Reduced times: passengers' names and the balance settlement are due only 30 days before departure!
  • Simplified amendments: name changes are free of charge until ticket issuance.
  • Specific services: special meals, assistance (i.e. wheelchairs)…. let us know your requests up to 15 days before departure (specific requests will need a confirmation)
  • All comfort levels: it is possible to book a group travel in the Business cabin too but the maximum amount of seats which can be confirmed in this cabin is 10-15.
  • Baggage allowance: passengers travelling in a group are entitled the same baggage allowance as individual passengers.

We can assist you in organizing travel requiring special baggage (sports equipment, musical instruments...)

Please note: you should inform the Group sales agent about these requests or if you require extra seats for personal comfort (or for a musical instrument) in advance prefferably at the time of requesting the group.


To assist you in organizing a group travel:
  • E-mail:
  • Tel: +7-495-775 38 12 (available from 10:00 till 13:00)
  • Fax: +7-495-775 38 10
Hours of service: Monday to Friday from 9:00 to 18:00
Please note: the above e-mail address will not take into considerations requests related to other services.
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