2.3 The Option is only offered on certain Air France long-haul flights, through the above-named websites, in certain airoports with Air France Self-Service Kiosks, and at check-in desks when departing from Paris-Charles de Gaulle and Bordeaux.
2.4 The Customer must make payment for the Option using one of the following payment cards: American Express, Mastercard/Eurocard, Visa, Diners, UATP, JCB.
2.5 Air France will make its best effort to respect the Seat assignment reserved according to the present Conditions. The Customer is informed by the Present Defined Conditions that Air France may be required for operational reasons related to security and/or safety measures, or operational irregularities to modify Seat assignments, even after boarding.
In this case, Air France cannot be held responsible, and the Customer, not benefiting from a Seat reserved under the Present Defined Conditions, will be reimbursed the Price of the Seat according to the modalities defined in Article 4 below.
2.6 A Seat reserved by a Customer is personal and not assignable.
2.7 A Seat reserved by a Customer may be transferred to another flight. To do so, the Customer must contact the point of sale, no later than 48 hours prior to departure.
3.1 By reserving a Seat, the Customer agrees to meet the following cumulative conditions:
(i) the Customer must possess the capacity to contract
(ii) if the Customer chooses a Seat located near an emergency exit, (s)he must be able to assist in the event of an evacuation and must therefore fulfil the attribution criteria defined by air regulations: for safety and security reasons, occupancy of these seats is limited to passengers able to understand safety instructions and meet the physical requirements as described by Air France airport personnel and cabin crew.
This provision, undertaken in an effort to facilitate rapid access to emergency exits, requires the area to be free of all carry-on items during take-off and landing, and excludes assignment to or occupancy of these seats by the following persons:
- Passengers with reduced mobility (travelling with or without a service animal)
- Pregnant women
- Passengers whose body mass or weight would restrict access to an emergency exit
- Children (ages 2 to 11) and babies, regardless of whether they are accompanied
- Passengers travelling with a pet in the cabin
- Passengers unable to fully understand or communicate in either the French or English language
3.2 During Seat reservation, the Customer agrees to provide precise information to Air France. No reservation will be registered if the Customer does not meet the Present Defined Conditions.
3.3. The Customer reserving a Seat can only do so for him/herself or for a person who has duly assigned the Customer the authority to reserve a Seat in their name and for their account, hereafter named "Mandate Passenger". In this situation, the Mandate Passenger is deemed to be familiar with and have accepted the present Conditions, and the Customer guarantees the respect of the Mandate Passenger for all the present Conditions.